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Guide to Asset Management Processes Part 4: Customer Needs and Expectations and Levels of Service
Part 4 of the Guide to Asset Management provides guidance to asset management planners responsible for managing consultation processes with customers, including industry stakeholders, road users and the community.
Asset management Strategy for Road-related Assets (Safety Infrastructure)
The provision and maintenance of safety infrastructure such as safety barriers and safety fences enhances roadside safety and vehicle movement and reduces the risk of road crashes and their severity. This report provides guidance for the management…
Levels of Service for Non-Freight Road Users

This report documents the results of an Austroads project to identify the asset management needs and level of service (LOS) requirements of future non-freight road users.

Preliminary work documented the relationship of this project to other Austroads…

Defining Asset Management Level of Service Requirements for Freight on Rural Arterial Roads

This report documents the outcomes of surveys of road freight drivers, operators and road infrastructure managers to better understand their asset management level of service (LOS) requirements.

The survey responses identified three primary road…

Public Demand for Safer Speeds: Identification of Interventions for Trial
Speeding is a major contributor to road injuries and fatalities and remains prevalent. Changing community perceptions about speeding is an important priority.
Incorporating Uncertainty in Pavement Management System (PMS) Modelling: Phase 1

This proof of concept study used the data condensation technology of stochastic information packets (SIPs) in MS Excel to allow complete storage of all collected data. This approach, when connected to a pavement management system (PMS), was able to…

Level of Service Metrics (for Network Operations Planning)
This report documents a level of service (LOS) framework for network operations from the perspectives of different road users.
Driver Attitudes to Speed Enforcement
The research undertaken for this project comprised: an audit of existing speed enforcement strategies in all Australian and New Zealand jurisdictions
Heavy Vehicle Roughness Band Index: An Alternative Trigger for Pavement Rehabilitation
This report has developed a new index, the Heavy Vehicle Roughness Band Index (HVRBI), as a measure of ride quality for heavy vehicles. The HVRBI is intended for use by road asset managers as a trigger to initiate pavement intervention works…
Best Practice on Improving Level of Service for Freight Vehicles, On-road Public Transport, HOV and Emergency Vehicles
This report summarises the best practice for the improvement of the level of service of freight vehicles, on-road public transport, high-occupancy vehicles and emergency vehicles.