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Guide to Asset Management Processes Part 4: Customer Needs and Expectations and Levels of Service
Part 4 of the Guide to Asset Management provides guidance to asset management planners responsible for managing consultation processes with customers, including industry stakeholders, road users and the community.
Asset management Strategy for Road-related Assets (Safety Infrastructure)
The provision and maintenance of safety infrastructure such as safety barriers and safety fences enhances roadside safety and vehicle movement and reduces the risk of road crashes and their severity. This report provides guidance for the management…
Community Service Obligations Framework for the Roads Sector
This report examines the application of community service obligations (CSOs) to the roads sector and provides an overview of the potential options which could be utilised in the development of a Community Service Obligations framework.
Levels of Service for Non-Freight Road Users

This report documents the results of an Austroads project to identify the asset management needs and level of service (LOS) requirements of future non-freight road users.

Preliminary work documented the relationship of this project to other Austroads…

Reforming Remote and Regional Road Funding in Australia
This report examines the current funding and financing arrangements for regional and remote roads in Australia and considers the implications of road funding reforms.
Defining Asset Management Level of Service Requirements for Freight on Rural Arterial Roads

This report documents the outcomes of surveys of road freight drivers, operators and road infrastructure managers to better understand their asset management level of service (LOS) requirements.

The survey responses identified three primary road…

Incorporating Uncertainty in Pavement Management System (PMS) Modelling: Phase 1

This proof of concept study used the data condensation technology of stochastic information packets (SIPs) in MS Excel to allow complete storage of all collected data. This approach, when connected to a pavement management system (PMS), was able to…

Improving Freight Vehicle Access through Direct Private Investment in Public Road Infrastructure: A Framework for Guiding Private Sector Participation
This report provides a generic framework for private investment in public road infrastructure.
Level of Service Metrics (for Network Operations Planning)
This report documents a level of service (LOS) framework for network operations from the perspectives of different road users.
Updating Environmental Externalities Unit Values
This report provides updated unit costs and price indices used to estimate environmental costs in the economic evaluation of Australian road infrastructure and transport projects.